Frequently Asked Questions


Where is U-Stor-It, II located?
U-Stor-It II is located at 3625 W. St. Joseph St., Lansing, MI 48917. We are centrally located and easily accessible from I-496, Business Loop I-69 and I-96.

What are the office hours?
The office is open Monday - Friday, 9:00 am to 6:00 pm and on Saturdays, 9:00 am to 4:00 pm.

When can I access my belongings?
We offer 24 hour access making it convenient to retrieve your belongings when you need them.

Am I required to store long-term?
Store with us short or long-term. We offer flexible month-to-month leases. No unfair commitments or contracts.

Do you offer any discounts?
We offer discounts to senior citizens, active military personal and first responders.
What security features do you offer?
Our facility is 100% safe and secure, we are fully fenced and lighted with electronic gate access. Only tenants who have a code have access to the facility. In addition, our on-site manager monitors the property throughout the day and night.

How do I determine which unit size to rent?
Use our online storage calculator or give us a call and one of our friendly professional managers would be happy to answer any questions and help solve your self storage needs!

What can I store in my unit?
Almost anything! Household items including furniture, dishes, clothing and appliances. Business equipment, files, or furniture. Seasonal items including lawn equipment and outdoor furniture. You can even store a boat or car with proper registration and insurance information! Storing animals, any type of food, guns, flammable, hazardous or any illegal materials or items is prohibited.

How do I pay my storage bill?
We accept cash, checks and major credit cards including American Express. You can also pay your monthly storage bill online or sign up for our EZ pay.